Data Deletion

Last updated 5 October 2026

You can ask Spectrum Consultants Co., Ltd. to delete the personal data KanSpam (กันสแปม) holds about you. Which steps apply depends on who you are:

A. You subscribe to KanSpam (you connected a Page)

1. Open the KanSpam dashboard and disconnect every Page you want us to stop acting on.
2. Email support@kanspam.com from any address, stating the Facebook name you log in with and the Pages concerned. Tell us if you want the 30-day export window first.

We stop acting on those Pages at once. Your Page access tokens, block and hide records, message data and account details are deleted within 30 days of your request (after the export window, if you asked for one). Payment and tax-invoice records are kept for as long as Thai tax and accounting law requires.

B. You messaged or commented on a Page that uses KanSpam

Email support@kanspam.com with the name of the Page you contacted and your Facebook profile name or link. We delete the message or comment text and the block record we hold about you within 30 days.

We are not the Page owner and cannot change how that Page treats you — only what we store. If you believe you were blocked in error, the Page owner can unblock you from their dashboard.

C. Remove the app through Facebook

1. Go to your Facebook Settings & Privacy → Settings.
2. Select Apps and Websites.
3. Find the KanSpam app and click Remove.

This revokes our access and triggers deletion of your data from our systems within 30 days. If you are a subscriber, also disconnect your Pages inside the KanSpam dashboard so that we stop acting on them straight away.

Confirmation

We confirm every deletion by email within 30 days. Some data may be retained where the law requires it. Questions: support@kanspam.com.